Manually submitting and approving expenses claims creates many issues for an organisation. However, many still continue to do exactly that. These manual processes create extra work for the finance team by forcing them to review every line of entry and to cross-check every expenditure with company policies.
They make things harder for your employees, who have to log and store each receipt that they receive throughout their daily activities. It also creates delay and concern for the employees when reimbursement takes much longer than expected. The high costs of expenses processing soon mount up and any manual system is prone to error.
Employees of over two-thirds of companies still send paper receipts to their finance departments. Manual expense reporting solutions require travelers to retain receipts and then log them in when they’re back in the office. As most of us are all too aware, finding and organising all your receipts at the end of the month or a project can be a challenge.
If the person who normally approves reports is away from the office, or an item requires additional information, expense reports and payment can be delayed. With manual approval systems, if one line item on the report is delayed, the entire report is often delayed. With manual systems, users never know where their report is in the approval process, or why their reimbursement is being delayed.
Also, monitoring and enforcing policy compliance is especially difficult with a manual expense processing system, and leaves organisations open to an increased risk of fraud.